Frequently Asked Questions
Lab's Virtual Stores are Always Open
All books and supplies, available through MBS Direct, may be ordered by visiting our MBS Direct Virtual Bookstore at http://bookstore.mbsdirect.net/ucls.htm
PE uniforms, Maroons athletic gear, and a selection of parent and alumni spirit wear items are available at Lab's rhedhouse/CLÖZ website.
Online Textbook & Supply Ordering
As MBS Direct is Lab’s official online bookstore, we want you to know what to expect. First, ordering your textbooks will be simple and straightforward. Developed specifically for Lab, our MBS Direct Virtual Bookstore will be organized according to class names and student schedules and will provide you with real-time inventory when ordering. MBS Direct operates a U.S. based customer service center that is available seven (7) days a week. 1-800-325-3252 or email@example.com
Here are just a few of the other benefits of this partnership that we think you'll appreciate:
- Online ordering 24 hours a day, 7 days a week
- Guarantee that every textbook used by our school will be available for purchase
- Largest selection of used books in the nation, with each one graded for quality
- Customer Loyalty program that gives you more back for your textbooks at buyback
- Most orders filled and shipped within 24 hours
- Low shipping rates due to MBS Direct's significant shipping volume with UPS
- Orders over $99.00, placed July 9, 2012 - July 22, 2012 will receive FREE shipping
- Smart Rates available September 3, 2012 - September 9, 2012
- Payment options of Visa, MasterCard, Discover, American Express
You may use your student's six-digit Student ID in order to place orders on the MBS Direct Virtual Bookstore. MBS has updated FastPass to better serve our multiple student families. When ordering, start with one student as usual, then, when that student's books are in the cart, click on the "Continue Shopping" button, which takes you back to the FastPass Login Screen. At this point you can continue the process until all of the various students books have been ordered.
What is a Course ID?
When using the Shop by Course feature please note that the Course ID listed on the Virtual Bookstore is a combination of the "Number" and "Section" provided to your student on their schedule. For example, on the Virtual Bookstore, Course ID 9999.1 would be "Number" 9999 and "Section" 1.
Required P.E. Equipment
Students in grades 5-12, who are taking physical education, are required to have one (1) each of the following: T-shirt, Shorts, Sweatshirt, Sweatpants, Lock, and Swim cap (if taking swim). Place orders at the rhedhouse/CLÖZ website. rhedhouse/cloz also carries a selection of spirit items and athletic wear.
By using the catalogue and website, rhedhouse/CLÖZ will walk each student through the process of ordering their PE uniforms, spirit items, or athletic wear. Once you have placed an order online or by phone, rhedhouse/CLÖZ will send you an email confirmation of your order with an estimated ship date. It usually takes between 5 to 7 business days from the time you have confirmed your order for rhedhouse/CLÖZ to ship out your merchandise. A rhedhouse/CLÖZ retail store is located in Niles for at-once purchases.
About MBS Direct
Our decision to partner with MBS Direct was made with a great deal of consideration. After researching and exploring all the available online textbook suppliers, MBS Direct was the clear choice to provide textbooks online to our students. They proved to us that they are dedicated to delivering excellent customer service to the Schools and to each of you. The company currently serves hundreds of schools throughout the country and the world. They operate from a distribution complex in Columbia, Missouri with over 7 million textbooks – one of the best selections in the nation.
Many of the same conveniences offered by MBS Direct will be available to you when ordering from rhedhouse/CLÖZ. A local company, rhedhouse/CLÖZ, will make available the required PE uniforms via a Lab-specific website, an order-by-phone catalogue, or at their retail store located in Niles.
Your Thoughts & Comments
We have compiled a page of Frequently Asked Questions and will continue to add to it as we receive feedback from you about acquiring books and supplies online with MBS Direct and rhedhouse/CLÖZ. Please send your questions, along with any comments or concerns you may have at anytime. We also would welcome any suggestions you have for specific spirit items and athletic wear we might offer in the future.
We sincerely hope you are as pleased about these partnerships as we are. Information about the ordering process and the buyback will be made available in school publications and on this site, which we suggest you bookmark for future reference.